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Mobile Cigar Lounge
Frequently Asked Questions
Payment Policies
General Information
To secure your date with Levels Mobile Cigar Lounge, the following payment terms apply:Standard Bookings (5+ business days before your event) A 50% deposit is required at the time of booking to reserve your date. The remaining 50% balance is due no later than 5 business days prior to your event.Last-Minute Bookings (within 4 business days of your event) Bookings made within 4 business days of the event date are subject to a 10% last-minute booking fee, and 100% of the total service fee is due in full at the time of booking.All bookings are confirmed only once the required payment has been received. Dates are not held or guaranteed until a deposit (or full payment, for last-minute bookings) is submitted.
By booking Levels Mobile Cigar Lounge (LMCL), you agree to comply with all terms and conditions stated herein. Services are provided at the discretion of the organizers, and the booking party must adhere to all rules and regulations set forth by LMCL.For cancellations or refunds (Please see the Refunds Policy located in our FAQs), please email Levelsmobilecigarlounge@gmail.com with your booking details.
5+ business days before the event: Client is eligible for a 100% refund of all payments made.Less than 5 business days, but more than 24 hours before the event: Client forfeits the 50% deposit. Any additional payments made beyond the deposit will be refunded.Within 24 hours of the event: Client forfeits 100% of all payments made toward services. No refund will be issued.For cancellations or refunds, please email Levelsmobilecigarlounge@gmail.com with your booking details.
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